While investigating some replacement candles for Roz’s nice candle holders, we needed to fill in the Contact Us form on Party Lite’s website, only to be told “This function is only supported by Microsoft Internet Explorer browsers.”
You’d think of all things that a Contact Us page would be cross-browser compatible, or at least they’d offer a reduced-functionality version for non-IE browsers. Since I can’t run IE on my choice of desktop OS, I had to fire up my work laptop and use IE on there to fill in their form. I also took the time to locate an email address for them and email them asking why their site needed IE for that page (the rest of it works fine in Firefox).
I was thrilled to receive this automated reply, shown here with broken linebreaks intact as it appeared in my Inbox:
Date: Wed, 02 Nov 2005 22:03:49 +0100 From: “Info Marketing” Subject: Re: Website Reply-To: Info@uk.partylite.com To: james @jamesoff.net ^M Many thanks for your email regarding further information from PartyLite UK.^M ^M If your enquiry was regarding hosting a Show, a representative in your local area will be in touch with you shortly.^M ^M Should you have a product-related query, please visit our web site at www.partylite.co.uk , or contact our Customer Service department on 01923 848730. ^M ^M Please note that PartyLite catalogues, candles and accessories are only available via independent PartyLite UK consultants, and are not available for purchase direct, in retail outlets or via the internet.^M ^M The PartyLite UK Team^M ^M —————————————–^M ***********************************************************^M ^M NOTICE: This transmission and any documents attached to it may contain^M Confidential information intended for the sole use of the addressee(s).^M Any^M disclosure, copying, distribution or use of confidential information^M contained^M in this transmission by persons or entities other than the intended^M recipient^M is unlawful. If you have received this transmission in error, please^M immediately notify the sender and permanently delete/destroy all^M contents.^M
I shall be interested to see their reply, assuming they send it in a format I can read in mutt.
